1 Refunds may occasionally be given at the discretion of the management. Because of
the perishable nature of our products you are advised to make any complaint within 1
working day of the delivery of your flowers. We always endeavor to reach an agreement
with the recipient for either for a replacement or a refund depending upon the nature of
2 If a payment has been made in error, please contact Business name, address, tell
3 Refunds are made at the manager’s discretion.